Energy Ego · Residential & Business Electricity

Electricity Bill Too High? Let's Find Out Why.

Confused by your electricity bill, delivery charges or a sudden price increase? Request a free electricity bill analysis and get help understanding what you're paying for—and what options may be available.

✓ No obligation to switch providers   ✓ Residential & commercial bills   ✓ Texas electricity expertise

YOUR ELECTRICITY BILL⚡
Energy chargesRate × kWh
Delivery chargesUtility fees
Base charges & other feesPlan terms
Usage this monthkWh
Why is my total so high? We can help you investigate.
What we review

Understand the Charges Behind Your Electric Bill

An electricity bill is more than a total due. We help you identify the factors that may be driving your cost.

01

Electricity usage (kWh)

See how your energy consumption and billing period may affect your total.

02

Energy rate & plan pricing

Understand the rate structure, usage tiers, credits and possible promotional terms.

03

Delivery charges

Learn why TDU or TDSP charges appear and how they affect the bill.

04

Fees & unexpected charges

Review base fees, minimum-usage charges and other line items.

05

Sudden bill increases

Investigate whether usage, pricing, seasonality or plan changes may explain a spike.

06

Potential next steps

Understand your options, including whether comparing available plans may make sense.

Simple process

Three Steps to a Clearer Electricity Bill

1

Tell us what concerns you

Share whether your bill is unusually high, confusing or different from what you expected.

2

Add your bill (optional)

Prepare bill photos or a PDF on your device, then share them with Energy Ego through your email app.

3

Request a review

Email your request to our team so we can explain the charges and discuss possible next steps.

Free request

Request Your Electricity Bill Analysis

Whether you have a residential electricity bill or a commercial power invoice, tell us what's confusing. Sharing a copy of your invoice by email helps us provide a more specific review.

Protect your privacy.

You can redact account numbers, payment details and other sensitive personal information before sending. Never submit passwords, Social Security numbers or banking details.

Energy Ego is a DBA of Insuragy, LLC. Texas PUC electricity broker registration BR210197. A bill analysis is informational and does not guarantee savings or correction of a charge.

Let's take a look at your bill

Fields marked * are required.

Enter a 5-digit ZIP and at least 3 address characters, or 10+ digits of an ESI ID.
Search Energy Ego ESI ID records by address or ESI ID.
Please do not share a bill showing your full Social Security number, payment card number, or bank account number.

Photograph or choose your electricity bill (optional)

On a phone, take a photo of each page. You can add more photos or choose a PDF from your device.

Look for “Page 1 of 4” on your bill.
If no page count is printed

No invoice pages added yet. You can still email a request without attaching a bill.

Accepted: PDF, JPG, PNG or WebP. Up to 20 files, 10 MB per file and 30 MB total. Bill files stay on your device until you choose to share them with your email app.

Your email app will open to send the request. Review the recipient and any attachments before sending. This does not enroll you in an electricity plan.

Electric bill questions answered

Frequently Asked Questions About Electricity Bills

Why is my electricity bill so high?

A high bill can be caused by more electricity usage, hotter or colder weather, higher energy rates, a changed plan, delivery charges or fees. Reviewing your rate and usage together helps identify likely causes.

What are TDU or TDSP delivery charges?

These are charges associated with your local utility's delivery system, including poles, wires and meters. They may appear separately from the electricity supplier's charges. Learn more on our Texas electricity delivery charges page.

What does the average price per kWh on my bill mean?

Average price per kWh typically reflects your total applicable electricity cost divided by billed kWh, based on the plan's calculation and included charges. It may differ from the advertised energy rate.

Can you review a business electricity invoice?

Yes. Energy Ego helps residential and commercial customers understand electricity billing. Businesses may also want to explore commercial electricity rates.

Do I have to switch electricity companies?

No. Requesting a bill analysis does not obligate you to change providers. If a plan comparison may be useful, we can explain that option.

Is the electricity bill analysis free?

Yes. You can submit a request for a free review. There is no obligation to enroll in a plan.

Stop Guessing About Your Electricity Bill

Get a clearer picture of your electricity charges and make more informed decisions about your energy plan.

Get Help Understanding My Bill →